At JTD Cabinets, we strive to provide our customers with high-quality products and services. If you are not satisfied with your purchase, please review our refund policy below.

 

Returns

• Items must be returned within 30 days of purchase.

• Products must be unused, in original packaging, and in resalable condition.

• Proof of purchase is required for all returns.

• Customers are responsible for return shipping costs unless the item was damaged or defective upon arrival.

 

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, refunds will be processed to the original method of payment within 5-7 business days.

 

Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage.

• We will provide a replacement or issue a refund as necessary.

 

For any inquiries regarding refunds, please contact us at +1 (514) 983-8444 or visit our Contact Us page.